Effective Date: February 18, 2026

1. Introduction and Acceptance of Terms

Welcome to Sunshine Lawn & Pest Professionals (“Company,” “we,” “us,” or “our”). These Terms of Service and Privacy Policy (“Terms”) govern your access to and use of our website, including all subpages, content, features, and functionalities (collectively, the “Website”). Sunshine Lawn & Pest Professionals is an Ohio-based business specializing in professional lawn care, pest control, weed management, fertilization, tree and shrub treatments, and related outdoor services for residential and commercial properties throughout the State of Ohio.

By accessing, browsing, or using our Website in any manner, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately discontinue use of our Website and refrain from accessing any of its features or content.

These Terms constitute a legally binding agreement between you and Sunshine Lawn & Pest Professionals. We reserve the right to modify, amend, update, or replace any provision of these Terms at any time, in our sole discretion. Any changes will become effective immediately upon posting to our Website. We may, but are not required to, provide notice of material changes through email, website banner notifications, or other reasonable means. Your continued use of our Website following any such changes constitutes your acceptance of the revised Terms. It is your sole responsibility to review these Terms periodically to stay informed of any updates or modifications.

The date at the top of these Terms indicates when they were last updated. Each time you access or use our Website, you are entering into a new agreement with us on the terms and conditions in effect at that time.

2. Eligibility

You must be at least 18 years of age to use our Website and submit information through our forms or communication channels. By using our Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding agreements under Ohio law and applicable federal law. If you are under 18 years of age, you may only use our Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

If you are using our Website on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and your acceptance of these Terms will be treated as acceptance by that entity. In such cases, “you” and “your” will refer to both you as an individual and the entity you represent.

3. SMS and Text Message Communications

3.1 Text Message Consent

By providing your mobile telephone number to Sunshine Lawn & Pest Professionals through our Website, contact forms, quote requests, service inquiry submissions, or any other communication channel, you expressly consent to receive text messages (SMS and MMS) from us or our authorized third-party service providers at the telephone number you provide. This consent applies even if the number you provide is currently listed on any state or federal Do Not Call registry.

By accepting a quote or otherwise providing your phone number, you consent to receive text messages related to your service, including scheduling, updates, and occasional service-related offers or recommendations. Message frequency varies. Reply STOP to unsubscribe.

Text messages we send may include, but are not limited to: appointment reminders and notifications about scheduled lawn care, pest control, or other service visits; service confirmations of requests, bookings, and completed work; real-time updates about technician arrival times, service delays, or schedule changes; weather alerts and notifications about weather-related schedule changes or service modifications; promotional offers including special discounts, seasonal promotions, and exclusive customer offers; marketing communications about new services, products, and company announcements; payment reminders about upcoming or overdue payments; billing notifications including invoices, payment confirmations, and billing updates; customer satisfaction surveys requesting feedback about our services; seasonal notifications and reminders about upcoming treatment windows and service availability; referral program information with details about customer referral rewards and bonuses; and emergency notifications with urgent communications about safety issues or critical service matters.

You acknowledge and agree that you are not required to consent to receive promotional or marketing text messages as a condition of purchasing any goods or services from Sunshine Lawn & Pest Professionals. However, certain transactional messages related to active service appointments may be necessary to fulfill our service obligations.

3.2 Regulatory Compliance

Sunshine Lawn & Pest Professionals operates in full compliance with all applicable federal and state telecommunications regulations and industry standards, including but not limited to the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) Messaging Principles and Best Practices, 10-Digit Long Code (10DLC) requirements with our text messaging campaigns registered with The Campaign Registry (TCR) and in compliance with carrier-mandated 10DLC standards, carrier-specific policies set by major wireless carriers including AT&T, Verizon, T-Mobile, and others, and all applicable Ohio state laws regarding telecommunications and consumer protection.

Our text messaging programs undergo regular compliance audits, and we maintain proper registration documentation for all messaging campaigns, including detailed campaign use case descriptions, sample message content, opt-in workflows, and proper business verification through The Campaign Registry.

3.3 Message Frequency, Timing, and Charges

Message frequency varies based on several factors including your service schedule, the time of year, your communication preferences, and the nature of your interactions with our services.

During the off-season (December through February), you may receive approximately 1 to 3 messages per month. During pre-season (March through April), you may receive up to 6 messages per month as we prepare for the growing season and coordinate treatment schedules. During peak season (May through October), you may receive up to 12 messages per month during active lawn care, pest control, and treatment periods. Promotional messages are limited to a maximum of 4 marketing or promotional messages per month. Transactional messages related to active service appointments and communications necessary for service delivery are not subject to a monthly cap.

Messages are typically sent during business hours (8:00 AM to 8:00 PM Eastern Time) on weekdays and weekends. However, time-sensitive notifications such as same-day appointment updates or weather-related alerts may be sent outside these hours when necessary to provide timely information.

Standard message and data rates may apply based on your mobile service plan. Sunshine Lawn & Pest Professionals does not charge for text messages, but you are responsible for all fees charged by your mobile carrier, including text message charges for SMS and MMS, data usage fees, roaming charges if applicable, and any other carrier-imposed fees. Sunshine Lawn & Pest Professionals is not responsible for any charges, fees, or expenses incurred from your mobile carrier in connection with receiving text messages from us. Please consult your mobile carrier regarding your specific plan details and any applicable charges.

Some messages may be sent using an automatic telephone dialing system or automated technology. Your consent to receive such automated messages is not required as a condition of purchasing services, except where specifically indicated for service-related communications necessary to fulfill our obligations.

3.4 Opt-Out and Unsubscribe Procedures

You have the right to opt out of receiving text messages from Sunshine Lawn & Pest Professionals at any time, for any reason, without penalty. We provide multiple convenient methods to unsubscribe.

To opt out by text message, reply with any of the following keywords to any text message you receive from us: STOP, UNSUBSCRIBE, CANCEL, END, QUIT, or OPTOUT. Upon receiving your opt-out request via text message, we will immediately process your request (typically within seconds), send you a final confirmation message acknowledging your opt-out, remove your number from promotional and marketing message lists, and cease all non-essential text message communications.

You may also opt out by calling us at 937-476-1992 during business hours, or by submitting a written opt-out request to our business address listed in Section 13.

After opting out, you will no longer receive promotional or marketing text messages from Sunshine Lawn & Pest Professionals. However, you may still receive transactional messages directly related to active service appointments, critical information about your services or payments, legally required notifications, and messages necessary to fulfill our contractual obligations for services you have purchased. These essential messages are sent regardless of opt-out status because they contain information necessary for service delivery.

If you previously opted out and wish to receive text messages again, you may text START, SUBSCRIBE, or YES to our designated SMS number, contact us by phone to request resubscription, or re-enter your mobile number through our website forms with appropriate consent.

For assistance with text messaging services, text HELP or INFO to our designated number, or contact us at 937-476-1992.

3.5 Supported Carriers and Technical Limitations

Our text messaging services are available to subscribers of most major wireless carriers in the United States, including but not limited to AT&T, Verizon Wireless, T-Mobile, U.S. Cellular, Cricket Wireless, Boost Mobile, MetroPCS, Consumer Cellular, Xfinity Mobile, Google Fi, Mint Mobile, and other participating carriers.

We make reasonable efforts to ensure reliable message delivery, but we cannot guarantee delivery of all messages due to factors outside our control, including wireless carrier network congestion or outages, mobile device compatibility issues, phone number porting or carrier changes, devices being powered off or out of service area, full text message inboxes on receiving devices, carrier-level spam filtering or blocking, geographic location and signal strength, and device or carrier technical limitations.

You acknowledge and agree that text message delivery is subject to effective transmission from your wireless service provider, that we are not responsible for delays, failures, or errors in message transmission caused by carriers or other third parties, that we do not guarantee that messages will be delivered promptly, accurately, or at all, that time-sensitive information should not be relied upon exclusively through text messages, and that you should contact us directly if you do not receive expected messages about critical appointments or services.

If you change wireless carriers, deactivate your mobile number, or port your number to a different provider, you must update your information with us to continue receiving text messages. We are not responsible for messages sent to deactivated or transferred numbers. Our text messaging service is designed for U.S. mobile phone numbers only.

4. Privacy, Data Collection, and Security

4.1 Types of Information We Collect

Sunshine Lawn & Pest Professionals collects various categories of information when you use our Website to provide our services, improve user experience, and fulfill our business obligations.

Personal identifying information we may collect includes your full name, physical street address (service location), billing address if different from service location, mobile telephone number or numbers, and email address or addresses.

Financial and payment information we may collect includes credit card or debit card information, bank account details for ACH payments, payment history and transaction records, billing disputes and payment plan information, and refund and credit information.

Service-related information we may collect includes property details such as size, layout, lawn type, and landscape features, service preferences and customization requests, treatment specifications and product choices, prior service history with our company, photographs of your property whether submitted by you or taken during service, special access instructions, gate codes, or security information, pet information or other safety considerations, and preferred communication methods and scheduling preferences.

Technical and usage information is automatically collected when you visit our Website, including your IP address and general geographic location, browser type, version, and language settings, operating system and device type, screen resolution and display settings, referring website or source, pages viewed and navigation paths, time spent on pages and interaction with content, click-through rates and button interactions, search queries entered on our Website, date and time of access, and data from cookies, web beacons, and similar tracking technologies.

Communication and interaction information we may collect includes text message delivery status and timestamps, email open rates and link clicks, opt-in and opt-out records and preferences, customer service inquiries and correspondence, chat transcripts and support interactions, phone call recordings (with notice and consent), and feedback, reviews, and survey responses.

Photographic and visual information we may collect includes photos you upload through our Website and images captured during service delivery such as before and after treatment photos and property condition photos.

We also collect and analyze aggregate and de-identified data that does not identify you personally, such as overall website traffic patterns, demographic trends, and general service preferences.

4.2 How We Use Your Information

Sunshine Lawn & Pest Professionals uses the information we collect for various legitimate business purposes.

For service delivery and performance, we use your information for processing and fulfilling service requests and bookings, scheduling and coordinating lawn care, pest control, and other service appointments, communicating with you about your services and appointments, providing customer support and responding to inquiries, creating custom treatment plans based on your property’s needs, documenting work performed for quality assurance, and managing service warranties and addressing service issues.

For communication and marketing, we use your information for sending appointment reminders and confirmations via text, email, or phone, providing real-time updates about technician arrivals and service status, delivering promotional offers, seasonal specials, and marketing communications (with consent), sending newsletters and company updates, conducting customer satisfaction surveys, and sharing educational content about lawn care, pest management, and seasonal property maintenance.

For payment processing and billing, we use your information for processing payments and managing billing, preventing payment fraud and unauthorized transactions, maintaining financial records and transaction history, sending invoices, payment reminders, and receipts, and managing payment plans and processing refunds.

For business operations and improvement, we use your information for analyzing website usage to improve functionality and user experience, conducting market research and trend analysis, developing new services and features, training staff and improving service quality, managing customer relationships, and maintaining business records and documentation.

For legal compliance and protection, we use your information for complying with applicable laws, regulations, and legal obligations, responding to lawful requests from government authorities, enforcing our Terms and other policies, protecting our legal rights and interests, preventing fraud, unauthorized access, and illegal activities, resolving disputes and investigating complaints, and maintaining records required by law.

4.3 Information Sharing and Third-Party Disclosure

Sunshine Lawn & Pest Professionals respects your privacy and does not sell, rent, lease, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information in the following circumstances.

We share information with trusted third-party service providers who assist us in operating our business and delivering services to you. These include SMS and communication platforms, payment processors, scheduling and CRM systems, cloud storage and hosting services, analytics and advertising tools, customer support tools, and accounting and financial services. These service providers are contractually bound to use your information only for the specific purposes we authorize, maintain appropriate security measures, comply with applicable privacy laws and regulations, and not disclose your information to other parties without authorization.

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations, court orders, subpoenas, or legal processes, to respond to lawful requests from government authorities or law enforcement, to enforce our Terms or other agreements, to protect our rights, property, safety, or the rights of our customers and the public, to investigate potential violations of law or our policies, or to prevent fraud, security threats, or illegal activities.

In the event of a merger, acquisition, reorganization, bankruptcy, sale of assets, or other corporate transaction, your information may be transferred to the acquiring entity or successor organization. In such cases, you will be notified via email or prominent notice on our Website, and the acquiring entity will be required to maintain substantially similar privacy protections.

We may share your information with third parties when you provide explicit consent or direct us to do so, such as sharing your testimonial or review publicly, participating in partner promotions or referral programs, or sharing project photos on social media or marketing materials with your approval.

We may share aggregate, de-identified, or anonymized information that does not identify you personally with third parties for research, marketing, analytics, or other purposes.

4.4 Data Storage, Retention, and Security

Your information is stored on secure servers located in the United States and maintained by reputable cloud hosting providers. We implement industry-standard security measures including encryption of data in transit using SSL/TLS protocols, encryption of sensitive data at rest, secure data centers with physical security controls, regular security audits and vulnerability assessments, access controls and authentication requirements, firewall protection and intrusion detection systems, and regular software updates and security patches.

We retain your personal information for as long as necessary to fulfill the purposes outlined in these Terms, unless a longer retention period is required or permitted by law. When information is no longer needed for business or legal purposes, we securely delete or anonymize it.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. You acknowledge and accept the inherent security risks of providing information online and will not hold us responsible for any breach of security unless it results from our gross negligence or willful misconduct.

4.5 Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information.

You may request a copy of the personal information we hold about you, ask about the sources from which we collected your information, inquire about how we use and share your information, and request information about third parties with whom we share data.

You may request correction of inaccurate or incomplete personal information and notify us of changes to your contact information or preferences.

You may request deletion of your personal information, subject to certain legal and business exceptions. Note that some information may be retained as required by law or for legitimate business purposes such as transaction records and legal compliance.

You may unsubscribe from marketing emails using the “unsubscribe” link in any promotional email, opt out of text messages as described in Section 3.4, and request removal from mailing lists for physical mail.

You may object to certain uses of your personal information, request restriction of processing activities in certain circumstances, and withdraw consent for processing based on consent, though this may limit service availability.

Where technically feasible, you may request a copy of your information in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within the timeframe required by applicable law, typically within 30 to 45 days. We may require verification of your identity before fulfilling certain requests to protect your privacy and security.

We will not discriminate against you for exercising any of your privacy rights. You will not receive different levels of service or pricing based solely on your privacy choices.

Ohio residents may have additional rights under state privacy and consumer protection laws. Please contact us for information specific to Ohio privacy rights.

5. Acceptable Use of Our Website

5.1 Permitted Uses

Our Website is provided for lawful purposes related to learning about our lawn care, pest control, and related services, viewing our portfolio of past projects and service results, requesting quotes, estimates, and service information, scheduling appointments and booking services, communicating with our team through contact forms, chat, or messaging, accessing lawn care tips, pest management advice, and educational content, participating in promotions, contests, or referral programs we may offer, providing feedback and reviews about our services, and accessing invoices, payment history, and service documentation.

5.2 Prohibited Activities and Conduct

To maintain a safe, secure, and functional Website for all users, you expressly agree not to engage in any of the following prohibited activities.

You may not use the Website in any way that violates applicable federal, state, local, or international laws or regulations. You may not transmit material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. You may not transmit material containing software viruses, malware, or any other malicious code. You may not engage in conduct that could disable, overburden, damage, or impair the Website.

You may not impersonate any person or entity. You may not provide false or misleading information when submitting forms or requesting services. You may not submit information on behalf of another person without their permission.

You may not attempt to gain unauthorized access to any portion of the Website or connected networks. You may not breach or circumvent security measures. You may not use any robot, spider, scraper, or other automated means to access the Website without our prior written permission. You may not reverse engineer, decompile, or disassemble Website source code.

You may not infringe upon intellectual property rights including copyrights, trademarks, patents, or trade secrets. You may not reproduce or distribute Website content except as expressly permitted. You may not remove or alter any proprietary rights notices.

You may not send spam, chain letters, pyramid schemes, or other unsolicited communications through our messaging features. You may not harvest or collect contact information of other users or visitors.

You may not submit false service requests or quotes with no intention to use our services. You may not cancel appointments repeatedly or without reasonable notice. You may not abuse our customer service representatives or technicians. You may not submit fraudulent reviews or testimonials. You may not manipulate our referral or promotional programs.

You may not use our Website to gather competitive intelligence or for the benefit of a competing business.

5.3 Consequences of Prohibited Conduct

Violation of any provision in Section 5.2 may result in blocking of your access to the Website, removal of content you submitted, legal action including seeking injunctive relief and damages, reporting to law enforcement authorities, and pursuit of civil or criminal penalties under applicable laws.

We reserve the right to investigate violations and cooperate with law enforcement authorities in prosecuting users who violate these Terms.

5.4 Monitoring and Enforcement

While we are not obligated to monitor user activity or content, we reserve the right to monitor Website usage and user conduct, review, edit, or remove any user-submitted content at our discretion, investigate potential violations of these Terms, take appropriate action against users who violate these Terms, preserve evidence of violations for legal proceedings, and disclose information to law enforcement or other authorities as required.

Our enforcement of these Terms is discretionary, and failure to enforce any provision does not constitute a waiver of our rights.

6. Intellectual Property Rights and Ownership

6.1 Our Proprietary Rights

The Website and all of its contents, features, functionality, and materials are owned by Sunshine Lawn & Pest Professionals, our licensors, affiliates, or other content providers, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

All content on our Website is subject to copyright protection, including text, articles, blog posts, written descriptions, photographs, images, videos, multimedia content, graphics, illustrations, design elements, software code, website functionality, user interfaces, website layout, and the compilation and arrangement of content.

The company name “Sunshine Lawn & Pest Professionals,” our logos, design elements, service names, product names, slogans, and taglines are trademarks, service marks, or trade dress of Sunshine Lawn & Pest Professionals. All other trademarks, service marks, logos, and trade names appearing on our Website are the property of their respective owners. Nothing on our Website grants you any right or license to use any of our marks or third-party marks without prior written permission.

6.2 License to Use Website Content

Subject to your compliance with these Terms, Sunshine Lawn & Pest Professionals grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view Website content for personal, non-commercial purposes, print or download individual pages for personal reference, share links to our Website on social media or other platforms, and view embedded videos and interactive features as intended.

This license does NOT permit you to reproduce, duplicate, copy, or redistribute Website content beyond personal use, modify, create derivative works from, or alter our content, use content for commercial purposes without our written permission, remove or alter copyright notices, watermarks, or attribution, frame or mirror our Website on another website, incorporate our content into other works or databases, or systematically download or archive large portions of the Website.

6.3 User-Generated Content and Submissions

By submitting content, materials, photographs, reviews, testimonials, or other communications to or through our Website, including through contact forms, quote request forms, chat features, or any other submission method (collectively, “User Content”), you grant Sunshine Lawn & Pest Professionals and our affiliates a worldwide, non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, transferable, and sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in any media format and through any media channels. This license continues even if you stop using our Website.

When you submit User Content, you represent and warrant that you own all rights to the content or have obtained all necessary permissions, licenses, and consents, that your content does not violate any third-party rights including copyright, trademark, privacy, publicity, or other personal or proprietary rights, that your content is accurate and not misleading or fraudulent, that your content does not contain confidential information belonging to others, that your content complies with all applicable laws and regulations, and that your content does not contain viruses, malware, or other harmful code.

If you submit reviews, ratings, or testimonials about our services, your review must be based on your genuine experience with our services, you may not post fake, misleading, or fraudulent reviews, we reserve the right to use your review in our marketing materials with attribution, and we may edit reviews for length, clarity, or to remove inappropriate content while maintaining the substance of your feedback.

If you submit photographs of your property or our work, you retain copyright ownership of your photographs, you grant us the right to use those photos in marketing materials, website galleries, social media, and other promotional purposes, you confirm that all persons visible in photos have consented to their image being used, and you acknowledge that photos may be edited for quality, size, or promotional purposes.

Any feedback, suggestions, ideas, or other information you provide about our Website, services, or business becomes our property, and we may use it without restriction or compensation to you.

6.4 Copyright Infringement and DMCA Compliance

Sunshine Lawn & Pest Professionals respects the intellectual property rights of others and expects our users to do the same.

If you believe that content on our Website infringes your copyright, please provide our designated Copyright Agent with the following information as required by the Digital Millennium Copyright Act (DMCA): a physical or electronic signature of the copyright owner or authorized representative, identification of the copyrighted work claimed to have been infringed, identification of the material claimed to be infringing with information reasonably sufficient to locate it on our Website, your contact information including address, telephone number, and email, a statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law, and a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Send DMCA notices to us using the contact information in Section 13.

If you believe content you submitted was removed in error or misidentification, you may send a counter-notification containing your physical or electronic signature, identification of the material removed and its prior location, a statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification, your name, address, and telephone number, a statement consenting to jurisdiction of the federal district court for your judicial district (or Ohio if outside the U.S.), and a statement that you will accept service of process from the party who submitted the original DMCA notice.

We maintain a policy of terminating access for users who repeatedly infringe copyrights or other intellectual property rights of others.

6.5 Restrictions on Use of Our Marks

You may not use our trademarks, service marks, logos, or trade dress without our prior written permission. You may reference our company name in factual statements such as “We hired Sunshine Lawn & Pest Professionals for our lawn care” or in honest reviews and testimonials in appropriate forums. You may not use our marks in a way that implies endorsement, sponsorship, or affiliation, use our marks as part of your company name, domain name, or social media handle, register domain names, social media accounts, or business names containing our marks, use our marks in connection with products or services that compete with ours, modify, alter, or create variations of our marks, or use our marks in a manner that disparages or tarnishes our reputation.

For permission to use our marks, contact us at 937-476-1992.

7. Third-Party Links, Integrations, and External Resources

7.1 Links to Third-Party Websites

Our Website may contain links to third-party websites, applications, services, or resources that are not owned, operated, or controlled by Sunshine Lawn & Pest Professionals (“Third-Party Sites”). These links are provided for your convenience and informational purposes only. Third-Party Sites may include social media platforms, payment processing services, review platforms such as Google Reviews and Yelp, industry associations and professional organizations, supplier or manufacturer websites, weather services and forecasting tools, and mapping and direction services.

The inclusion of any link does not imply our endorsement, approval, or sponsorship of the Third-Party Site or its content, products, services, or business practices. We have no control over Third-Party Sites and are not responsible for their content, accuracy, availability, policies, or practices.

When you access Third-Party Sites, you do so at your own risk, you are subject to the terms of service and privacy policies of those sites, and you should review the policies of any Third-Party Site before providing personal information or engaging in transactions. We are not responsible for any harm, loss, or damage you may experience from Third-Party Sites.

7.2 Disclaimer of Third-Party Content and Services

Sunshine Lawn & Pest Professionals explicitly disclaims all responsibility and liability for the content, accuracy, or opinions expressed on Third-Party Sites, privacy practices and data collection of third parties, products or services offered by third parties, business practices or conduct of third-party operators, unauthorized access to or use of your information by third parties, technical issues, outages, or malfunctions of Third-Party Sites, and fraudulent or illegal conduct by third parties.

We make no representations or warranties regarding Third-Party Sites or any products, services, or content available through them. Any dealings you have with third parties found through our Website are solely between you and the third party.

7.3 Third-Party Integrations and Embedded Content

Our Website may include embedded content or integrations from third parties, such as social media feeds and sharing buttons, video players, maps and location services, chat widgets and customer support tools, analytics and tracking technologies, and advertising networks and pixels.

These embedded services may collect information about your visit and interaction with our Website, use cookies and tracking technologies, and be subject to separate privacy policies and terms of service. Please review the privacy policies of these third-party services to understand how they collect and use your information.

7.4 Links to Our Website

You may link to our homepage or other pages of our Website, provided you do so in a way that is fair, legal, and does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests any form of association, approval, or endorsement on our part without our written permission, frame or mirror our Website on any other website, link from a website that contains inappropriate, offensive, controversial, or illegal content, or use our logos, trademarks, or proprietary graphics without permission. We reserve the right to withdraw linking permission at any time without notice.

8. Disclaimer of Warranties

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SUNSHINE LAWN AND PEST PROFESSIONALS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT, INFORMATION, OR MATERIALS ON THE WEBSITE, WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED, WARRANTIES THAT THE WEBSITE OR SERVERS ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS, AND WARRANTIES REGARDING THE RESULTS YOU MAY OBTAIN FROM USING THE WEBSITE.

We do not guarantee that our Website will be available at all times or that access will be uninterrupted or error-free. The Website may be unavailable due to scheduled or emergency maintenance, technical difficulties or system failures, Internet service provider issues, cyber attacks or security incidents, force majeure events beyond our control, or updates, modifications, or improvements to the Website.

While we strive to provide accurate, current, and reliable information on our Website, we make no representations about the accuracy, completeness, timeliness, or reliability of any content. Information may become outdated and we are not obligated to update it. Pricing, service descriptions, and promotional offers may contain errors or inaccuracies. You should verify any critical information independently before relying on it.

Any material downloaded or obtained through use of our Website is accessed at your own discretion and risk. You are solely responsible for any damage to your computer system or device, loss of data, or other harm resulting from your use of the Website.

Nothing on our Website constitutes professional advice, whether legal, financial, horticultural, or otherwise. Content is for informational purposes only and should not be relied upon for making decisions without seeking professional guidance.

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, some of the above exclusions may not apply to you, and you may have additional rights under applicable law.

This disclaimer of warranties is an essential part of these Terms. You acknowledge that you would not have access to our Website without this disclaimer.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUNSHINE LAWN AND PEST PROFESSIONALS, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE.

This limitation applies to all damages of any kind, including but not limited to direct damages such as loss of profits, revenue, or business opportunities, loss of data or information, cost of replacement goods or services, and business interruption. This limitation also applies to indirect, incidental, special, consequential, exemplary, or punitive damages, damages for loss of goodwill or reputation, and damages resulting from unauthorized access to your information.

This limitation applies even if Sunshine Lawn and Pest Professionals has been advised of the possibility of such damages, the damages were foreseeable, or any remedy fails of its essential purpose.

We are not liable for any damages resulting from Website downtime, interruptions, or unavailability, technical failures or malfunctions, errors in processing information or transactions, delays in Website response or functionality, or loss of data due to system failures. We are not liable for damages caused by third-party websites, services, or content, unauthorized access by third parties, Internet service provider failures, or actions of other users. We are not liable for damages resulting from your violation of these Terms, your misuse of the Website, your reliance on Website content without independent verification, or decisions made based on Website information.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO SUNSHINE LAWN AND PEST PROFESSIONALS FOR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties. In such jurisdictions, our liability will be limited to the maximum extent permitted by applicable law. Nothing in these Terms limits your rights under Ohio consumer protection laws that cannot be waived or limited by agreement.

These limitations of liability are fundamental elements of the agreement between you and Sunshine Lawn and Pest Professionals. The Website would not be provided to you without these limitations.

These limitations apply only to your use of the Website. Separate liability provisions may apply to services you purchase from us under service contracts.

10. Indemnification and Hold Harmless

10.1 Your Indemnification Obligation

You agree to defend, indemnify, and hold harmless Sunshine Lawn & Pest Professionals, its parent companies, subsidiaries, affiliates, and their respective officers, directors, employees, agents, contractors, licensors, service providers, and suppliers (collectively, the “Indemnified Parties”) from and against any and all third-party claims, actions, suits, demands, losses, damages, liabilities, costs, expenses, and fees (including reasonable attorneys’ fees, expert fees, and court costs) arising from or relating to your access to or use of the Website, your violation of these Terms, your violation of any applicable laws or regulations, your violation of any third-party rights, any User Content you submit, post, or transmit through the Website, any claim that your User Content infringes or misappropriates third-party intellectual property rights or violates third-party privacy, publicity, or other rights, any fraudulent, illegal, or wrongful activity conducted through your use of the Website, and any claims by third parties arising from your actions or omissions.

10.2 Defense and Control

In the event of any claim subject to indemnification, you will promptly notify us of the claim, cooperate fully with us in the defense, and not settle any claim without our prior written consent. We reserve the right, at our own expense, to assume exclusive defense and control of any matter subject to indemnification, require your cooperation, settle claims on terms we determine appropriate, and select legal counsel of our choice. If we assume defense of a claim, you are relieved of your obligation to defend but not to indemnify, must continue to cooperate fully with our defense efforts, may not settle or compromise the claim without our consent, and must reimburse us for defense costs if we prevail.

10.3 Survival

This indemnification obligation survives termination of these Terms, termination of your use of the Website, and extends to claims brought after you stop using our services.

11. Termination

11.1 Termination by You

You may terminate your use of the Website at any time by simply ceasing all use. If you wish to have your information removed from our systems, you may contact us using the information in Section 13. Please allow up to 30 days for processing. Note that some information may be retained as required by law.

Termination does not relieve you of obligations to pay for services already rendered, responsibility for actions taken before termination, indemnification obligations that survive termination, or any other obligations that by their nature should survive.

11.2 Termination and Restriction by Us

We reserve the right to restrict or terminate your access to the Website, with or without notice, at any time, for any reason or no reason, including but not limited to breach of any provision of these Terms, fraudulent or illegal behavior, non-payment of fees for services, suspected unauthorized access or security breaches, interference with Website operations, abusive behavior toward our staff or other users, legal orders or government requests, compliance with applicable laws or regulations, or discontinuation of the Website or specific features.

11.3 Effects of Termination

Upon termination or restriction of your access, your right to access and use the Website ceases immediately, any license granted to you terminates, we may delete your submitted information and associated data, you remain liable for all fees and charges incurred prior to termination, and outstanding balances become immediately due and payable. We have no obligation to retain or provide your information following termination, though we may retain certain data as required by law or for legitimate business purposes.

11.4 Survival of Terms

The following provisions survive termination of these Terms and your use of the Website: Intellectual Property Rights (Section 6), Disclaimer of Warranties (Section 8), Limitation of Liability (Section 9), Indemnification (Section 10), General Provisions (Section 12), and any other provisions that by their nature should survive.

12. General Provisions

12.1 Entire Agreement

These Terms, together with any other legal notices, policies, or agreements referenced herein or published on our Website, constitute the entire agreement between you and Sunshine Lawn & Pest Professionals regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter.

12.2 Amendment and Modification

We reserve the right to update, amend, or modify these Terms at any time, in our sole discretion, without prior notice. Changes become effective immediately upon posting to the Website unless we specify a different effective date. For material changes, we may (but are not required to) post a notice on our Website homepage, send an email notification to users who have provided their email addresses, display a banner or pop-up notification, or update the “Last Updated” date at the top of these Terms. Continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Website. It is your responsibility to review these Terms periodically and stay informed of any changes.

12.3 Waiver

No waiver by Sunshine Lawn & Pest Professionals of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any waiver must be in writing and signed by an authorized representative. Failure to enforce any provision does not constitute a waiver. Single or partial exercise of a right does not preclude further exercise. Waiver of one breach does not waive subsequent breaches. Our failure to act with respect to a breach by you or others does not constitute a waiver of our right to act with respect to subsequent or similar breaches.

12.4 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, modified to make it valid and enforceable while preserving its intent, or replaced with a valid provision that most closely matches the original intent. The remaining provisions of these Terms will continue in full force and effect and be unaffected by the invalid provision.

12.5 Assignment and Transfer

You may not assign, transfer, delegate, or sublicense these Terms or any rights or obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment in violation of this section is void and of no effect. Sunshine Lawn & Pest Professionals may freely assign or transfer these Terms and any rights and obligations hereunder, in whole or in part, without restriction and without prior notice to you, including in connection with mergers, acquisitions, corporate reorganizations, sale of assets or business units, financing or investment transactions, transfers to affiliates or subsidiaries, or any other business purpose. Upon our assignment, all references to “Sunshine Lawn & Pest Professionals” will include our successors and assigns, and these Terms will bind and inure to the benefit of permitted successors and assigns.

12.6 Force Majeure

Sunshine Lawn & Pest Professionals shall not be liable for any delay, failure to perform, or interruption of Website service resulting from causes beyond our reasonable control, including but not limited to acts of God such as earthquakes, floods, fires, storms, and hurricanes, natural disasters or severe weather conditions, pandemics, epidemics, or public health emergencies, war, terrorism, riots, or civil unrest, government actions, orders, or restrictions, labor disputes, strikes, or lockouts, power outages or electrical failures, Internet service provider failures or disruptions, telecommunications or network outages, cyber attacks, denial of service attacks, or hacking, accidents or transportation disruptions, supplier or vendor failures, shortages of materials, labor, or resources, and any other events beyond our reasonable control. During force majeure events, our performance obligations are suspended for the duration of the event, and we will use reasonable efforts to resume normal operations as soon as practicable.

12.7 Relationship of the Parties

These Terms do not create any agency, partnership, joint venture, employment, franchise, or fiduciary relationship between you and Sunshine Lawn & Pest Professionals. Neither party is an agent, representative, or partner of the other. Neither party has the authority to bind the other or make commitments on the other’s behalf.

12.8 No Third-Party Beneficiaries

These Terms are for the sole benefit of you and Sunshine Lawn & Pest Professionals and do not confer any third-party beneficiary rights. No third party may enforce any provision of these Terms. The Indemnified Parties described in Section 10 are the sole exception as intended third-party beneficiaries of the indemnification provisions.

12.9 Notice Requirements

Sunshine Lawn & Pest Professionals may provide notices to you via email to the address you provided, regular mail to your physical address, posting on our Website, or text message to your mobile number. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

Any notices to Sunshine Lawn & Pest Professionals must be sent using the contact information provided in Section 13. Notices are deemed given when delivered personally, three (3) business days after mailing via certified mail, or when sent by email with confirmation of receipt.

12.10 Headings and Interpretation

Section and paragraph headings in these Terms are for convenience only and shall not affect their interpretation. The use of “including” means “including without limitation.” References to “days” mean calendar days unless specified as business days. “Writing” and “written” include electronic communications. Singular includes plural and vice versa. “Or” is not exclusive unless context requires. Examples are illustrative and not exhaustive.

12.11 Language

These Terms are written in English. Any translation is provided for convenience only. In case of any conflict between the English version and a translation, the English version prevails and controls.

12.12 Electronic Signatures and Records

You agree that your use of the Website constitutes your electronic signature, that electronic records have the same legal force as paper records, that you consent to conduct transactions electronically, and that all communications may be provided electronically. This agreement satisfies any requirement that agreements be in writing or signed.

12.13 Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising from these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in the State of Ohio. You consent to the personal jurisdiction of such courts and waive any objection to venue. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

12.14 Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

12.15 Consumer Protection Rights

If you are an Ohio resident, you may have additional rights under Ohio consumer protection laws, including the Ohio Consumer Sales Practices Act and other applicable Ohio consumer protection statutes. Nothing in these Terms limits rights that cannot be waived under applicable consumer protection laws.

You may also have rights under federal law that cannot be limited by these Terms, including rights under the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Americans with Disabilities Act (ADA), and other applicable federal statutes.

12.16 Accessibility

We strive to make our Website accessible to individuals with disabilities. If you experience difficulty accessing any part of our Website, please contact us at 937-476-1992 and we will work with you to provide the information or service you seek through an alternative communication method.

12.17 International Use

Our Website is controlled and operated from the United States. We make no representation that the Website is appropriate or available for use in other locations. If you access the Website from outside the United States, you do so at your own initiative, you are responsible for compliance with local laws, and you consent to transfer and processing of data in the United States.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms, our privacy practices, or your use of the Website, please contact us.

Sunshine Lawn & Pest Professionals
Phone: 937-476-1992

We strive to respond to all inquiries promptly. General inquiries are typically addressed within 1 to 2 business days. Technical support inquiries are typically addressed within 1 to 3 business days. Privacy requests are addressed within 30 days as required by law. During peak season (April through October), responses may take up to 5 business days due to high volume.

Acknowledgment and Acceptance

BY ACCESSING, BROWSING, OR USING OUR WEBSITE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS IN THEIR ENTIRETY, YOU UNDERSTAND ALL PROVISIONS AND THEIR IMPLICATIONS, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS, YOU HAVE HAD THE OPPORTUNITY TO PRINT OR SAVE A COPY OF THESE TERMS, YOU UNDERSTAND THESE TERMS INCLUDE IMPORTANT PROVISIONS AFFECTING YOUR RIGHTS, YOU CONSENT TO ELECTRONIC COMMUNICATIONS AND DISCLOSURES, YOU UNDERSTAND HOW WE COLLECT, USE, AND SHARE YOUR INFORMATION AS DESCRIBED HEREIN, YOU UNDERSTAND YOUR RIGHTS REGARDING SMS COMMUNICATIONS AND HOW TO OPT OUT, AND YOU ARE AT LEAST 18 YEARS OF AGE OR HAVE PARENTAL CONSENT.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR WEBSITE.

Your continued use of the Website constitutes ongoing agreement to these Terms as they may be modified from time to time.

Last Updated: February 18, 2026

Sunshine Lawn & Pest Professionals reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically for any updates.

IMPORTANT NOTICE:

These Terms govern only your use of our Website and related online services. They do not constitute a contract for lawn care, pest control, fertilization, weed management, tree and shrub treatments, or any other field services. Separate service agreements with specific terms, conditions, pricing, and warranties will be provided when you book actual lawn care, pest control, or related services. Service contracts may contain additional or different terms than these Website Terms. For questions about service contracts, warranties, or specific projects, please request a detailed service agreement at the time of booking or contact us at 937-476-1992.